Privacy policy

Emprise Teamwear Cookies & Privacy Policy

Last Updated: March 2026
Applies To: All visitors, users, and customers of the Emprise Teamwear website.

At Emprise Teamwear (“we”, “us”, “our”), your privacy and control over your personal information are important. This Policy explains how we collect and use your personal data, how we use cookies and similar technologies, and your rights under UK privacy law.

1. About This Policy

This Policy describes:

• How we collect, use, store and share personal information.
• How and why we use cookies and similar technologies.
• Your rights and choices regarding your personal data.
• How to contact us with questions or to exercise your rights.

By using our website or services, you agree to the practices described here.

PART A – Privacy Policy

2. The Data We Collect

We collect personal information when you interact with us, including:

2.1. Information You Provide Directly

This may include:

• Name, email address, telephone number.
• Billing and delivery addresses.
• Order details including clothing sizes.
• Customer service communications.
• Marketing preferences.

2.2. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address.
• Device and browser information.
• Pages visited and interaction data.
• Referral source.
• Log information.

This is generally aggregated or anonymised unless tied to identifiable activity.

2.3. Third-Party Data

We may receive information about you from:

• Payment processors.
• Delivery partners.
• Analytics or advertising providers.
• Social login providers (if used).

3. How We Use Your Personal Data

We process personal information to:

• Deliver products and services (order fulfilment, delivery, returns/refunds).
• Process payments and prevent fraud.
• Communicate with you (order confirmations, updates, support).
• Personalise your experience.
• Improve our website and services.
• Comply with legal obligations.
• Send marketing communications (with your consent where required).

We will only use your data where we have a valid lawful basis, including performance of a contract, legitimate interests, consent, or compliance with legal obligations.

4. Cookies & Similar Technologies

Cookies and similar technologies are used to personalise and improve your experience and to understand how our site is used. See Part B below for full details.

5. Sharing Your Information

We may share your personal data with:

• Service providers (payment processors, delivery partners, IT and hosting providers).
• Analytics and advertising partners.
• Legal and regulatory authorities where required.
• Group companies and affiliates where necessary to deliver group services.

We do not sell your personal data.

6. International Data Transfers

We may transfer personal data outside the UK, but only where appropriate safeguards are in place (e.g., UK adequacy decision, Standard Contractual Clauses, or other legal mechanisms).

7. Data Retention

We retain personal data only as long as necessary for the fulfilment of the purposes outlined in this Policy, legal compliance, dispute resolution, and enforcement of our agreements.

8. Your Rights

You have rights under UK data protection law, including:

• Right to access your personal data.
• Right to correct inaccurate information.
• Right to object to or restrict processing.
• Right to data portability.
• Right to withdraw consent at any time.
• Right to erasure (“right to be forgotten”) in certain circumstances.

To exercise your rights or make a complaint, contact us at the details below. If dissatisfied with our response, you may also contact the UK Information Commissioner’s Office (ICO). All data requests will be subject to a minimum of 10 days processing. Excessive data requests considered beyond the above points may be subject to monetary charges, comparable to the hourly rate of the Data Officer investigating the data request.

9. Security & Data Protection

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, alteration, or disclosure.

10. Children

Our services are not directed at children under 16. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently done so, please contact us to have that information removed. Should you have concerns over this particular issue, please contact us immediately on the details referenced in point 12.

 

 

 

11. Changes to This Privacy Policy

We may update this Policy to reflect legal, operational, or technological changes. The latest version will always be published on our website with a “Last Updated” date.

12. Contact Us

Emprise Teamwear Limited
Email: teamwear@emprise.store
Phone: 0114 395 1819
Address: Emprise Teamwear Limited, 12-14 Lordsmill Street, Chesterfield, S41  7RW, United Kingdom

PART B – Cookies Policy

1. What Are Cookies?

Cookies are small text files stored on your device by websites you visit. They enable the site to remember your actions or preferences over time.

2. Why We Use Cookies

We use cookies for:

• Essential functionality (e.g., shopping cart, login).
• Performance & analytics (to understand and improve site usage).
• Personalisation (e.g., remembering preferences).
• Advertising & marketing (where consented).

3. Types of Cookies We Use

3.1. Strictly Necessary Cookies

These are essential for the functioning of the website (e.g., basket contents, session cookies). These are enabled by default and cannot be turned off.

3.2. Performance & Analytics Cookies

These help us understand how visitors use our site and improve performance. Examples may include Google Analytics or similar.

3.3. Functional Cookies

These remember preferences and enhance your experience.

3.4. Marketing & Advertising Cookies

These track activity across the site to provide relevant advertising and personalise marketing. These are only placed with your consent.

4. Your Cookie Choices

When you first visit our site, you will see a cookie banner with options to:

• Accept all cookies.
• Reject non-essential cookies.
• Manage preferences.

You can change your choices at any time by adjusting your browser settings or through our cookie preference centre.

5. Third-Party Cookies

Some cookies are set by third parties (e.g., analytics or advertising networks). We do not control these providers’ cookies but require them to comply with applicable laws.

6. How to Manage Cookies

Most browsers allow you to:

• See what cookies have been set.
• Block cookies.
• Delete cookies.

Refer to your browser’s help section for instructions.

7. Contact About Cookies

For questions about cookies or this policy, contact: teamwear@emprise.store